Delivery

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Luxe Christmas have been sending goods domestically and internationally for a number of years so we've plenty of experience in getting products to our customers safe and sound wherever they maybe. We can handle everything from a small parcel to multiple containers or trailers.

Mainland Great Britain Customers
All orders over the value of £300 are sent carriage free* via a 3 day delivery service via our preffered courier partner. An optional next working day delivery service is available at a charge of £10. Orders with a value under £300 will be charged a £10 delivery fee and your order will be shipped out using 3 working day service. An optional next working day delivery is available at an additional cost of £10. All orders are dispatched with a trackable service. We aim to despatch all orders within 1 - 3 working days, alternatively you can request a specific day at checkout.

Offshore & Scottish Highland & Island Customers
Unfortunately most carriers add a surcharge for shipping to these destinations and therefore when we take your order we will not initially charge shipping or take payment for the order. We will however get the best quote we can and will contact you to confirm that value. Once shipping is agreed then we will take payment.

International Customers
NOTE - To place an order, you will have to call us. We can ship wholesale orders internationally. We can deliver to your chosen delivery address or forward to a freight forwarder in the United Kingdom, whichever you prefer. We are currently trading using the EXW or DAP incoterms and can provide packing lists and commercial invoices with the shipment. Under EXW terms you 'the buyer' will make all the shipping arrangements and be responsible for customs declarations. Under DAP terms we will export the goods and pay the export customs processing fees. You 'the buyer' will be responsible for import customs processing fees & duties in your country. We advise that you are registered for VAT, have an EORI number (If located in the EU) and ideally a deferment account. If you have VAT & EORI numbers these must be passed to us prior to shipping. Other countries outside the EU may provide UID's that we will need to provide on the paperwork.

*Carriage Free is for mainland Great Britain only, offshore and international customers will be charged the carrier's standard rates. Total excludes VAT.
** All prices are in GBP and are excluding VAT.